FAQs

Yes, we understand that every business has unique needs. That’s why we offer custom packaging solutions tailored to your specific requirements. Whether you need custom sizes, designs, or branding, our team can work with you to create packaging that aligns perfectly with your brand identity and product specifications. Custom packaging solutions can require minimum order quantities.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, please contact us within 7 days of receiving your shipment, and we’ll work with you to arrange a return or exchange. Please note that certain conditions may apply, so we recommend reviewing our Refund and Returns Policy for more details.

Absolutely! We understand the importance of being able to see and feel our products before making a bulk purchase. Please contact our customer service team to request samples, and we’ll be happy to assist you. Samples are typically available for a nominal fee to cover shipping costs.

Yes, we offer dedicated account managers for our larger clients to ensure personalized service and support. Your account manager will serve as your main point of contact, providing assistance with orders, product recommendations, and any other inquiries you may have. We’re committed to building strong relationships with our clients and providing the highest level of customer service.

Yes, once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track your order’s progress and estimated delivery date.

To become a wholesale customer, we typically require a valid business license or resale certificate. Additionally, there may be minimum order quantities or other eligibility criteria depending on the products and services you’re interested in. Our goal is to ensure that our wholesale customers receive the best possible service and pricing tailored to their business needs.